Privacy Policy

Gourmy Foods Privacy Policy

Our website serves as a place for our consumers to find exciting new ways to eat, cook, and share flavour and food ideas. We appreciate the trust you place in our products by bringing them into your home and as our part of our commitment to you, we will continue to work diligently to protect your personal data and keep you informed of our efforts.

This privacy notice is meant to help you understand:

  • The types of personal data we collect
  • How and why we collect and use your personal data
  • When, why and with whom we will share personal data; and
  • The rights and choices you have when it comes to your personal data

This is important and we hope you will take the time to read it carefully.

Data We Collect

This section tells you what information we collect from you when you use our services.

When You Register on Our Website

  • If this website provides an option to register for an account, we will collect the information you provide in order to create and maintain your account.
  • If you choose to sign up for our newsletter, we will collect your email address to communicate with you.
  • You may choose to provide us with this information; however, there is no obligation to do so and your choice will not affect your ability to use our website or services.

When You Shop With Us Online

  • If this website provides the ability to purchase products online, we will collect information about your online purchases (for example, what you have bought, when and where you bought it and how you paid for it).

When You Use Our Online Services

  • We and our partners use various technologies to collect and store information when you use our online services, and this may include using cookies or similar technologies to collect your IP address and identify your browser or device.
  • We use these technologies to collect information about your online behaviour on our websites, including which web pages you visit and what elements you click on.
  • We collect information about any devices you have used to access our website and services (including the make, model, operating system, IP address, browser type and mobile device identifiers).

When You Contact Us or We Contact You

  • We collect information that you provide when you contact us about our website or services (for example, your name, email address and other contact details), including social media posts if you connect with us through that platform.
  • We collect details of the emails and other digital communications we send to you, and we collect information about whether you open them and whether you interact with our emails.
  • We may collect your feedback and contributions through surveys and questionnaires.

Third-Party Collection

  • We collect information about you and your use of the site from third parties like web hosting providers, data and analytics providers, social media platforms, and advertising services. The information we collect in this manner varies, based on the third party, and includes contact information, demographics and interests, information you make public on social media and other platforms, and information about the devices you use to access online services.

How and Why We Collect Your Data

We collect information to maintain and operate our websites, provide you with the information and services you request, to communicate with you, to manage and improve our digital services, and to better understand your needs and interests so that we can provide you with personalized content and information about products and services that may be relevant to you. This section further explains how and why we use personal data. We may use information that does not constitute personal data under applicable laws for any purpose.

We collect information in order to:

Make Our Services Available to You and Process Transactions

  • Manage and administer the accounts you hold with us
  • Allow you access to new services we develop in the future
  • Process the orders you place with us online
  • Maintain the security of the website

Why do we do this?

We do this to meet our contractual obligations with you and to meet our business interests in providing quality and secure services to you and other consumers.

Manage and Improve Our Day-to-Day Operations

  • Manage and improve our website content, performance and mobile apps
  • Help develop and improve our products and services, brand growth, information technology systems, and the way we communicate with you
  • Learn how visitors use our digital services.
  • Conduct market research

Why do we do this?

Such processing is necessary to achieve our interests in expanding our business and making our services more usable and appealing for consumers.

Personalize Your Experiences

  • We analyse the information we collect, including your online activities, to better understand your interests.

Why do we do this?

We do this to improve the content and features we offer, which benefits you by making the site more usable and appealing. Learning about your interests helps us identify the communications and offers that you may be interested in, which helps us meet our interest in expanding our business by providing you with relevant information. See the Communicate with You and Present You with Offers section below for more information.

Conduct Contests and Competitions

  • We use your personal data in fulfilling your requests to enter into contests or competitions, as well as to provide you with any further assistance in participating.

Why do we do this?

We do this to meet our contractual obligations with you and to meet our business interests in providing quality and secure services to you and other consumers.

Conduct Consumer Testing and Research

  • We use the information you provide when you participate in our consumer testing and research activities to learn about consumer trends.

Why do we do this?

We do this to meet our contractual obligations with you in regard to the testing and research and to inform our marketing strategies, which helps achieve our interests in expanding our business.

Communicate with You and Present You with Offers

  • Contact you about our services, by email or by responding to social media posts that you have directed at us.
  • Communicate with you about our products and services, including via advertising tailored to your interests either on the site or other digital platforms, including third-party platforms.
  • Invite you to take part in consumer surveys, questionnaires, and other market research activities carried out by us.

Why do we do this?

We send marketing messages only when you have registered/consented to do so. In some situations, such as an order confirmation or a response to an inquiry you’ve made via our website, consent is not required, and we will communicate accordingly. You can opt out of receiving marketing communications at any time.

Comply with Legal Obligations and Protect Rights

Why do we do this?

We process the information we collect to comply with our legal obligations and to protect our rights, your rights, and the rights of others, as this is necessary to maintain our business practice standards.

Cookies and Similar Technologies

We use cookies and similar technologies, such as tags and pixels (“Cookies”), to personalize and improve your experience as you use our site, and to provide you with relevant online advertising, as addressed above. Please see our Cookies Policy for more information about our use of these technologies and the choices you may have.

Retaining Your Data

We will retain your personal data for only as long as we have a relationship with you, as necessary to accomplish the purpose for which it is processed, and for a period after our relationship with you has ended. When deciding how long to keep your personal data after our relationship with you has ended, we take into account how long we need to retain the information to fulfill the purposes described above and to comply with our legal and record keeping obligations, including for tax purposes and for demonstrating compliance with applicable laws. We may also retain personal data to investigate or defend against potential legal claims in accordance with the limitation periods of countries where legal action may be brought.

Transferring Data Across Borders

The personal data that we collect from you may be transferred to and stored at a destination outside of the European Economic Area (“EEA”). It may also be processed by companies operating outside the EEA who work for us or for one of our service providers. We have put in place appropriate safeguards to make sure your personal data remains adequately protected and is treated in accordance with this privacy notice. For more information on the appropriate safeguards in place or to obtain a copy, please contact us either by post, telephone or email [email protected]

Your Rights

You may have additional rights regarding your personal data, subject to local law. These include the right to:

  • access, rectify, or erase the personal data that we collect;
  • restrict or object to our use of your personal data;
  • receive your personal data in a usable electronic format and transmit it to a third party (also known as the right of data portability);
  • withdraw any consent you have given to use of your personal data; and
  • lodge a complaint with your local data protection authority

We use reasonable efforts to process your requests or to notify you when your request is denied based on applicable laws, regulations, and other limitations. Should you wish to exercise these rights, please contact us by email [email protected]


We have implemented commercially reasonable technical, administrative, and physical security measures to protect the information that we collect or receive. From time to time, we review and consider updates for our security procedures. Please be aware that, despite our ongoing efforts, no security measures are perfect or impenetrable.

Children’s Privacy

We do not knowingly collect any personal data from children under the age of 16 without parental consent, unless permitted by law. If we learn that a child under the age of 16 has provided us with personal data, we will delete that information in accordance with applicable laws.

Changes to Our Privacy Notice

We may modify this privacy notice from time to time. We will notify you of changes by posting changes here, or by other appropriate means. Any changes to the privacy notice will become effective when the updated privacy notice is posted on the website.

How to Contact Us

If you have any questions concerning our privacy practices or if you wish to exercise your rights described here please contact:


[email protected]